Privacy Policy

Information You Provide

When you submit a form on this website, call us, or text us, you may provide:

• your name
• your phone number
• your email address
• your service address or ZIP code
• details about your pool, pool cover, or the help you need
• any message you choose to include with your request

We also receive limited technical details that accompany a website form submission, such as the page the form was submitted from, your browser user agent, and the date and time of submission.

How We Use Information

• responding to your inquiry
• providing pool liner replacement and pool cover information and estimates
• scheduling appointments and visits
• customer service and support
• service-related and appointment-related communication
• sending SMS text messages only when you have affirmatively provided consent for that type of message
• maintaining records of the requests and consents we receive

SMS and Mobile Information

Best Pool Liners does not sell, rent, or share mobile phone information or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Text message consent is collected separately from any other request on this website. Customer-care text messages and marketing text messages are two separate, optional choices, and neither is required to submit a request or to purchase goods or services. You may reply STOP at any time to unsubscribe, or reply HELP or contact us at 888-415-5080 for assistance. Message frequency varies, and message and data rates may apply.

Service providers that help us operate our business — for example, form delivery, hosting, and messaging platforms — may process this information only as necessary to support legitimate Best Pool Liners operations on our behalf, and not for their own marketing or promotional purposes.

Service Providers

We use trusted service providers to host this website, deliver form submissions to our team, and manage customer communication. These providers are permitted to use the information only to perform services for Best Pool Liners.

Security

We use reasonable administrative and technical safeguards to protect the information we receive. Form submissions are transmitted over an encrypted connection to our own server-side endpoint before being delivered to our team. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

This website is intended for adults who are interested in residential pool liner replacement and pool cover services. We do not knowingly collect information from children.

Your Choices

You may ask us to update or delete the information you provided, or ask questions about this policy, by contacting Best Pool Liners at 888-415-5080. If you opted in to text messages, you may opt out at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page.

Privacy Inquiries

For privacy questions, contact Best Pool Liners at 888-415-5080. See also our Terms & Conditions.